Legal

Terms of use

Last updated: 3 October 2026

In short

  • Publyxo helps you write and check a paper. You remain the author and you verify everything before you submit.
  • Credits are prepaid and never expire. Credits you have not used are refundable within 14 days of purchase, at the price you paid.
  • Free welcome credits are one per person.
  • Your content stays yours.

1. Who we are

Publyxo (publyxo.com and app.publyxo.com) is an online service (“Publyxo”, “we”). Contact: hello@publyxo.com. By creating an account, you accept these terms and our Privacy policy.

2. What Publyxo does, and what it does not

Publyxo is a research-writing assistant. It searches scholarly databases, suggests research questions, drafts sections, checks references, suggests journals and simulates peer review.

  • Outputs can be wrong. AI-generated text, analyses, journal suggestions and simulated reviews may contain errors. Check every fact, number and reference before you use it.
  • You are the author. You are responsible for the final text, for following your institution’s academic-integrity rules, and for following your target journal’s policy on AI assistance, including any disclosure it requires.
  • No guarantee of acceptance. A simulated review is not a real review, and no result from Publyxo guarantees acceptance by any journal.

3. Your account

Give accurate information and keep your password to yourself. You are responsible for activity on your account. You must be at least 16 years old.

The free welcome credits are granted once per person after the email address is confirmed. Creating several accounts to obtain them again is not allowed, and we may remove credits obtained this way.

4. Credits

  • Credits are prepaid units spent when you run a paid action. The cost of each action is shown on the pricing page and in the app before you run it.
  • Skipping a step, exporting files and resuming an interrupted review cost nothing.
  • Credits do not expire while your account is open.
  • Credits have no cash value, cannot be transferred to another account and cannot be exchanged for money, except as stated in section 5.
  • If we ever close Publyxo, we will give at least 30 days’ notice by email so that you can use your remaining credits.

5. Refunds

  • 14-day refund: within 14 days of a purchase, you can get a refund for the credits from that purchase you have not used, at the price you paid per credit. For example, if you bought 60 credits for $9 and used 5, we refund the 55 unused credits ($8.25). If nothing was used, the refund is the full amount. Free welcome credits are always counted as used first. Write to hello@publyxo.com from the address on your account.
  • Technical failures: if credits were charged for an action that failed because of a problem on our side, tell us and we will restore them.
  • Credits already used, and free welcome credits, are not refundable.
  • Refunds go back to the original payment method, through the payment provider that processed the purchase.
  • How payment works: paid credits are sold through Stripe’s Managed Payments service. Link (Stripe) acts as the reseller and merchant of record for the payment: it calculates and collects any applicable sales tax or VAT, sends your receipt, and the charge appears on your statement as LINK.COM* PUBLYXO. You may also ask Link support for help with a payment.

6. Acceptable use

Do not use Publyxo to:

  • produce papers for sale or for submission under another person’s name (paper mills, contract writing);
  • fabricate data, results or references;
  • break the law or infringe other people’s rights, including copyright in material you upload;
  • get around credit limits, share accounts, scrape the service, or attack or overload it.

We may suspend or close an account that breaks these rules. If we close an account for another reason, we will refund unused paid credits.

7. Your content

You keep all rights to what you upload and to what Publyxo produces for you. You allow us to store and process your content only to provide the service to you, as described in the Privacy policy. We do not publish it and we do not use it to train models.

8. Availability and liability

We work to keep Publyxo available and correct, but the service is provided “as is”, without any guarantee that it will be uninterrupted or error-free. To the extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect losses, such as a rejected submission or lost time.

9. Closing your account

You can close your account at any time by writing to us. Unused paid credits are refundable under section 5 only.

10. Changes and applicable law

If we change these terms in a way that matters, we will update the date above and tell registered users by email before the change takes effect. These terms are governed by the laws of the Province of Québec and the federal laws of Canada that apply there, without prejudice to any mandatory consumer protection that applies where you live.